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1. Scope

For all deliveries of Pension Zuckerschnütchen to consumer (§ 13 BGB) these terms and conditions (GTC) apply.

Consumer is any natural person who concludes a legal transaction for a purpose which can be attributed neither to their commercial nor their independent professional activity.

2. Contract partner

The purchase contract is concluded with:

Pension Zuckerschnütchen
Windthorststr. 29
99096 Erfurt

VAT: DE292486380

Owner: Karola Wegerich

You can reach our customer service for questions, complaints and complaints on weekdays from 9:00 h to 18:00 h at the phone number 0049 361 345 7560 and by E-Mail


3. Offer and conclusion of contract

3.1 presentation of the products in the online shop is not a legally binding offer, but an invitation to order. Errors excepted.

3.2 by clicking on the button "Buy" in the final step of the ordering process, you submit a binding order of the products in the shopping cart. The purchase contract is concluded if we accept your order an order confirmation email immediately after receiving your order.

4. Text of the Treaty

The contract text is stored on our internal systems. You can view the terms and conditions at any time on this page. Order details and the terms and conditions will be sent to you by email. After completing your order, the text of the Treaty for security reasons is no longer accessible over the Internet.

5. Right of withdrawal

Right of withdrawal for consumers

(consumer is any natural person who concludes a legal transaction for purposes of your commercial nor their independent professional activity to be expected can.)

Right of revocation

Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons. The revocation period is fourteen days from the date on which you or a third party nominated by you, which is not the carrier, have taken the goods in possession or has.
To exercise your right of cancellation, you must

Pension Zuckerschnuetchen
Karola Wegerich

Windthorststr. 29
99096 Erfurt

E-Mail: kw@zuckerschnuetchen.de
Fax: 0049 361 3457559

using a unique statement (E.g. a letter sent by mail, fax or E-Mail) of your decision to cancel this contract, inform. You can use the attached model withdrawal form, which is however not required. You can electronically fill out the cancellation form or an other clear explanation on our Web page (www.zuckerschnuetchen.de) and submit. Make use of this possibility, so we will send you a confirmation of the receipt of such revocation immediately (E.g. by E-Mail). The revocation period it is sufficient that you submit the notice of the right of withdrawal before the withdrawal deadline.

Consequences of revocation

If you cancel this contract, we've got all payments that we have received from you including the delivery charges (except for the additional costs arising from this that you have chosen a different type of delivery as offered by us, cheap standard delivery), without delay and at the latest within fourteen days from the day to pay back, on which the communication is received your revocation of this agreement with us. We use the same means of payment you have used in the original transaction for this repayment, unless something else has been expressly agreed with you; in any case you be charged fees because of this repayment.

We may refuse refund until we have received back the goods again or until you have demonstrated that you have returned the goods, depending on which is the earlier date. You have the goods promptly and in any case no later than fourteen days from the date on which you inform us the revocation of this agreement, be returned to us or to pass. The deadline is respected, if you send the goods before the expiration of the period of fourteen days. You bear the direct cost of returning the goods.
You must only come for a possible loss in value of the goods if this loss in value on one to test the texture, due to unnecessary handling properties and functioning of the goods.

Exclusion of right of revocation

The right of withdrawal is not for contracts
− for the supply of goods which are not prefabricated and is an individual choice or determination by the consumer for their manufacture, or that the personal needs of the consumer are tailored to
− for the supply of goods, which can quickly decay or whose expiry date has passed quickly,
− to supply sealed goods that are suitable for reasons of health or hygiene not to return , if your seal after the delivery has been removed,
− for the delivery of goods, if after delivery due to their nature inseparably with other goods were mixed
– for the supply of alcoholic beverages, the price of which has been agreed upon in the contract, but at the earliest 30 days after conclusion of the contract can be delivered, and the current value of which depends on fluctuations in the market on which the entrepreneur has no influence ,
− for the supply of audio or video recordings or computer software in a sealed pack, removing the seal after the delivery was
− for the supply of newspapers, periodicals or magazines with the exception of subscription revenues.

End of cancellation policy

6. Prices and shipping costs

6.1 the prices stated on the product pages contain the legal value added tax and other price components.

6.2 the shipping costs depend on the quantity of goods ordered and the shipping method and you will receive prior to issuing your binding order clearly. For an overview on the shipping page.

7. Delivery

7.1 the delivery takes place within Germany, in Europe and most countries around the world.

7.2 information on delivery times can be found on the respective product page.

8. Payment

8.1 the payment shall be made either by advance bank transfer or via PayPal.

8.2 in the case of choice of payment in advance, we will call you our bank details in the confirmation of order and deliver the goods after receipt of payment.

8.3 right to set-off is available to only you, if your counterclaims are counter-claims undisputed or have been recognised by us.

8.4 you can only exercise a right of retention insofar as the claims arise from the same contractual relationship.

9. Retention of Title

Until full payment the goods remain our property.